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Privacy Protection and Disclaimer

Effective Date: January 1, 2024

1. Information We Collect

We collect the following types of information from website users:

● Personal Information You Provide to Us:

  • Contact Information: Name, email address, mailing address, phone number, etc. provided when you register for an account, subscribe to newsletters, fill out forms, or contact us.
  • Transaction Information: If applicable, details related to website purchases, including payment information (such as credit card numbers, billing addresses - Note: We do not directly store complete credit card data, such information is typically processed by secure third-party payment processors) and shipping information.
  • Communication Records: Copies of communications when you contact us (including email addresses).
  • User-Contributed Content: Information you post or submit in public areas of this site (such as comments, reviews).

● Information We Automatically Collect When You Browse the Website:

  • Usage Details: Your IP address, browser type, operating system, referring URL, pages viewed, and visit date/time.
  • Device Information: Information about your mobile device or computer, including unique device identifiers, IP address, operating system, and mobile network information.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies (such as web beacons and pixels) to track website activity and store specific information.

■ Cookies are small data files placed on your device or computer, typically containing anonymous unique identifiers.

■ Web beacons (also known as transparent GIFs, pixel tags, and single-pixel GIFs) are tiny electronic files that help us count users who visit pages or open emails and provide other related website statistics (such as recording the popularity of certain website content and verifying system and server integrity).

■ You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, please note that if you refuse to accept cookies, you may not be able to use some features of this site.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Provide, operate, and maintain our website and services
  • Process and complete your orders and transactions (if applicable)
  • Communicate with you, including responding to inquiries, sending updates, and providing customer support
  • Send you marketing and promotional information if you have agreed to receive it
  • Personalize your website experience
  • Improve our services and develop new features
  • Conduct data analysis to understand user behavior and preferences
  • Protect website security and prevent fraudulent activities

3. Information Sharing Recipients

We may share your personal information with the following categories of third parties:

  • Service Providers: Share information with third-party partners and service providers to perform services on our behalf such as payment processing, logistics, data analysis, email delivery, hosting services, customer service, and marketing assistance. These providers are obligated to protect your information and can only use it for the purposes we provide.
  • Business Transactions: If involved in mergers, acquisitions, asset sales, or other business transactions, your personal information may be transferred as part of the transaction.
  • Legal Compliance and Rights Protection: We may disclose your information if required by law or in response to lawful requests from government authorities (such as court orders). We may also disclose to protect our own or others' rights, property, and safety.
  • With Your Consent: We may disclose your personal information for other purposes with your explicit consent.
  • Aggregated or Anonymized Data: We may share aggregated or anonymized information that cannot directly identify you for research, marketing, analysis, and other purposes.

4. Your Choices and Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Opt-out of Marketing Communications: You can stop receiving promotional information through unsubscribe links in marketing emails.
  • Cookie Settings: You can set your browser to refuse all or some cookies or to receive alerts when cookies are sent. If you disable cookies, some website features may not function properly.
  • Access, Correction, and Deletion: You can request to access, correct inaccurate information, or delete personal data. Please submit requests through the contact methods below.
  • Data Portability: You can request to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Object to Processing: In certain circumstances, you can object to your personal data being processed.
  • Withdraw Consent: If we rely on your consent to process data, you have the right to withdraw it at any time.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, modification, and disclosure. However, due to the nature of internet transmission and electronic storage, we cannot guarantee 100% security and cannot assume absolute security.

6. Children's Privacy

This website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us to remove such information.

7. Third-Party Websites

This site may contain links to third-party websites not operated by us. This privacy policy does not apply to such third-party websites, and we recommend you review their privacy policies separately.

8. Privacy Policy Updates

We may update this policy from time to time. Updated versions will be posted on this page with the "Effective Date" modified at the top. We recommend you regularly check for changes.

9. Contact Information

If you have any questions about this policy, please contact us through the following methods:

  • Email:contact@triiyo.com
  • Phone:+61 02 91497899
  • Website Contact Page:Contact Us

Important Additional Information

Adjustments Based on Business Requirements:

Specific Legal Requirements:

Depending on user location and business operation areas, additional terms are required:

  • General Data Protection Regulation (GDPR) (applicable to EU citizens): Must specify data subject rights, legal basis for processing, data protection officer, etc.
  • California Consumer Privacy Act (CCPA) (applicable to California residents): Must include "Do Not Sell My Personal Information" rights and disclosure statements.
  • Other region/country-specific regulations.
  • Use of tools like Google Analytics: Must disclose such services and include links to their privacy policies.
  • Use of advertising networks: Must explain and provide opt-out links.
  • Embedded social media features: Must note that such platforms may collect data.